Commercial & Performance Manager (Repairs & Maintenance)

Investing in our homes and delivering a first-class repairs and maintenance service is central to ensuring high tenant satisfaction and strengthening our position as a sector leading landlord. That’s why we’re seeking a Commercial and Performance Manager, to help ensure our tenants homes continue to be safe, secure, and well maintained.

This is a fantastic opportunity to play a lead role in driving and challenging operational delivery to improve the quality of services to our valued tenants.

As a key leader in the Repairs and Maintenance leadership team, you will drive a pro-active approach to delivering the reactive repairs service, ensuring a laser focus on driving efficiency and productivity enhancements across all services. You’ll be responsible for leading and developing a team of Quantity Surveyors and Contract Managers as well as ensuring the effective delivery of all commercial activity, including procurement, valuation and payments, contract management, budget management, and performance reporting.

Our ideal candidate? Your CV and covering letter will highlight the following:

• A commercial background and knowledge of Quantity Surveying or Management Accounting as well as an exposure to construction or maintenance works.
• You’ll be a Chartered member of a relevant body (e.g. RICS, CIOB, CIH) or hold a relevant Housing qualification.
• Knowledge of experience of dealing with contract law and procurement regulations.
• A track-record in managing financial and KPI performance, preferably in a maintenance or social housing setting.
• An understanding of capital, revenue and service charge works as well as charging,
• Evidence of working collaboratively with various stakeholders to drive the performance improvements.

Who are Midland Heart? We’re one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

Please be advised that suitable candidates will be invited to participate in an assessment shortly after applying and that we reserve the right to cease recruitment activity, should a suitable candidate be identified prior to the stated closing date. 

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need to be successful in this role.