Business Systems Analyst (Fixed-term Contract)

Do you enjoy working with a variety of stakeholders and translating business needs into practical solutions that successfully deliver changes and projects? If so, we have a great opportunity for a Business Systems Analyst to join our Technology & Transformation Team on a fixed-term contract basis for approx. 12 months.

As a Business Systems Analyst, you’ll bring specialist knowledge of systems combined with your strong analysis skills to ensure effective configuration and development of technologies. You’ll ensure system changes are impact assessed, implemented and transitioned effectively into business as usual. A key part of the role will be working with internal stakeholders to assess their needs through interviews and workshops.  You’ll provide guidance and challenge perceived needs to identify true requirements, using these to implement the relevant system change.

We’re in the midst of delivering several high profile projects and transforming business processes across the organisation to better support the services we provide to our tenants, which you’ll play an integral part in – interested? If the answers yes, we want to hear from you!

Our Ideal Candidate? The role would suit an individual with a background in application support, who is looking to step into technology development. We’re looking for individuals with an analytical and logical approach, with demonstrable experience of the following:

• Working with systems and configuring technologies, including Housing Management applications, particularly Northgate.
• Experience of or the ability to gather requirements, translating these into build documents and evaluating the suitability of new solutions.
• Demonstrable experience of engaging with stakeholders at all levels using different methods and translating complex technical information.
• Experience of delivering multiple projects simultaneously.

Supporting collaborative relationships with key stakeholders, this role is based from our Birmingham, Bath Row office a minimum of 3 days per week, although this may vary based on business needs.

Who are Midland Heart? We’re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

Closing date for receipt of completed applications is midnight on Sunday 5th January 2025. Assessments for the role are planned for week commencing 13th January 2025.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.