Fraud Officer

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Do you have hands-on experience of fraud investigations and fraud prevention measures? Keen to apply your knowledge and progress your career within a leading Housing organisation? If yes, look no further - join us as a Fraud Officer where you’ll play a key role in tackling fraud within the Social Housing sector!

This is a new role we’re introducing to our Assurance, Risk and Transactions team which will strengthen our investigatory capabilities across the organisation, as well as building strong relationships with local authorities and other Housing Associations. The Housing environment in which we operate is complex, fast-paced and continually evolving, which makes this role equally varied and interesting!

As the Fraud Officer you’ll be responsible for:

• Leading, coordinating and resolving fraud investigations, providing outcomes and making appropriate recommendations to the business.
• Developing and implementing practices and procedures for dealing with Housing fraud.
• Developing and delivering fraud prevention strategies.
• Establishing and maintaining networks with local authorities and other Housing Associations to share best practice.
• Championing and promoting fraud awareness across Midland Heart.

This is a unique opportunity to help shape our approach to tackling housing fraud, but don’t just take our word for it, hear from the Hiring Manager Asad Khan, Risk and Assurance Manager - “As an organisation, we have ambitious aims to establish ourselves as the leader in the Midlands on tackling housing fraud. Supported by myself, you’ll gain exposure across all business areas and functions, working closely with Heads of Service as well as establishing relationships with external stakeholders, combining efforts to tackle fraud. We’re an organisation that encourages professional growth and development, which means we’ll support you to grow by providing a range of development opportunities that support you to achieve a recognised professional qualification, should you want to pursue one”.

Interested? Please read on to find out who we’re looking for.

Our ideal candidate: We’re seeking a self-motivated and credible professional with the following skills and experience:

• You’ll have experience of undertaking thorough fraud investigations – experience within the Housing sector is preferred, but not essential.
• You’ll have experience of producing robust investigation, outcomes and recommendation reports.
• You’ll have experience of presenting complex information to a variety of audiences, with the ability to influence and persuade.
• You’ll have excellent communication and stakeholder management skills, with experience of building relationships with internal and external stakeholders/agencies to deliver successful outcomes.

As a Smart Working organisation, you can expect a balance of working from the office (Birmingham, Bath Row) and from home – typically, a minimum of 3 days per week working from the office is expected but this may vary dependent on business needs.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

Please note, we are unable to accept applications without a Cover Letter.

We reserve the right to close the application process prior to the advertised closing date. 

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.