Scheme Manager (Part time)

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We have an exciting opportunity for a people-focused individual to join us as a Scheme Manager where you’ll manage a thriving scheme that’s home to our older residents!

This is a part time permanent role working 20 hours per week, between Monday and Friday, onsite at Rearsby Gardens, Queniborough, Leicester. We’re flexible on the work pattern and are happy to discuss how we can be flexible to meet your needs and the needs of the business at interview stage.

Rearsby Gardens is a Mutual Leasehold Retirement Scheme for over 55’s made up of 46 bungalows, located approx. 2 miles from the town centre; our residents lead active lifestyles and take a keen interest in the management of the scheme.

As the Scheme Manager, you'll be responsible for the day-to-day management of the scheme, with duties including, but not limited to:

• Ensuring a consistently excellent housing management service is provided, including ensuring that repairs, grounds maintenance and environmental contracts are delivered to a high standard.
• Ensuring the scheme is safe for customers by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
• Developing and maintaining positive relationships with our customers, interacting with them regularly to ensure their needs are understood and key messages are delivered.

Here's what a current Scheme Manager (Retirement Living) says about their being part of the team: “I enjoy working at Midland Heart because they value their staff. There are many benefits that come with working here as well as a great deal of opportunities to grow within your role".

Our ideal candidate? We’re looking for a compassionate individual who strives to deliver a brilliant service and can adapt their communication style to engage a variety of residents. Your application will also demonstrate:

• Previous experience of working in a customer facing role – experience of working with older people is preferred but not essential.
• Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks. 
• Practical IT skills with experience of using a range of Microsoft packages and in-house systems.
• The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
• Level 3 Housing Management qualification or the willingness to work towards one.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome colleagues from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. 

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We reserve the right to close the advert prior to the advertised date.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.