Scheme Administrator

We’re seeking a part time Scheme Administrator to join our Mutuals Retirement Living team in Lichfield. This is a part time role working 17.5 hours per week, working Monday, Wednesday and Friday. Start/finish times can be discussed to offer flexibility to suitable candidates!

Andrews House is located just a short distance from Lichfield town centre with parking onsite. Andrews House is a Retirement Scheme for over 60’s made up of 60 flats; being one of our larger buildings, we’re focused on ensuring our residents feel safe in their homes by maintaining the compliance of the building to highest standard.

As a Scheme Administrator you’ll provide dedicated administrative support onsite at Andrews House, including but not limited to:

• Responding to internal and external correspondence.
• Raising repairs using inhouse systems.
• Updating tenancy files, data entry and minute taking.
• Supporting the coordination of building safety / fire safety documentation.

Our residents lead active lifestyles and take a keen interest in the management of the scheme. You’ll also interact with our residents to resolve their queries and signpost to appropriate external services - brilliant interpersonal skills are a must!

Our ideal candidate? We’re seeking an organised individual who puts brilliant customer service at the heart of what they do. You’ll also able be able to demonstrate the following:

• Experience of delivering a range of administrative tasks.
• Experience of coordinating or carrying out building compliance / fire safety checks.
• Experience of using a range of Microsoft Packages including Outlook, Word and Excel, with the ability to learn business systems.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. We want you to build your career with us and we’re here to develop your potential.

In addition to a competitive salary, we offer fantastic benefits including 25 days annual leave (pro rata), generous pension contribution options, health care benefit and access to shopping discounts and rewards, amongst many others!

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category.

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

Applications close at midnight on Monday 03rd July 24 however, we reserve the right to close the application process early based on the volume of applications received. Apply early to avoid disappointment!

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.