Apprenticeship - Business Administration

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Are you looking to kickstart your career in administration? Do you have a keen eye for detail, great interpersonal skills and the ability to provide a brilliant customer service? If yes, then look no further – our External Maintenance team are recruiting an Apprentice Administrator!

You’ll undertake a Level 3 Business Administration Apprenticeship whilst working alongside a team dedicated to providing administrative support in the delivery of Maintenance services to our customers’ homes.

You’ll be supported by a mentor whilst learning on the job, as well as given one day per week for study towards the apprenticeship at a local college. You’ll be employed on an 18-month fixed term contract.

This is a fantastic opportunity for an enthusiastic individual to start their career within a highly valued and supportive team and begin a journey which will provide an exciting and fulfilling career pathway. But don’t just take our word for it, hear from one of our Apprentices:

“I worked in Retail for a long time, and I wanted a change that would give me many opportunities to grow. After a lot of consideration and speaking to family we thought it would be a good idea to apply for an apprenticeship as I would be getting a qualification and experience in a different work environment. I’ve worked at Midland Heart for over a year now and I believe that I have learnt so many things; I have become more confident speaking to customers, provided training to other colleagues and had the opportunity to shadow different departments. One of the benefits of the apprenticeship is the level of exposure to the business which helps you understand your long term career goals, in a supportive environment. It’s not without challenges – balancing studies and work, however I have had amazing support and guidance from my manager and team members. I’d definitely recommend it!”

Our Ideal Candidate? 

• You’re committed and passionate about delivering an excellent customer service experience to internal and external customers
• You’ve the ability to use initiative, have a tactful approach to problem solving and can work collaboratively in a team
• You’re detail orientated and understand the importance of a methodical, organised approach to work, self-motivation and personal drive to complete tasks to the required quality and within timescales

What’s in it for you?

• You’ll earn a wage whilst studying, starting at £12,000 per annum
• You’ll complete your apprenticeship with 18 months professional experience
• Access to our brilliant benefits
• We dedicate time for you to study during the working week – 1 day each week
• You’ll be offered further workplace learning opportunities
• Receive guidance and mentoring from specialists in your field!

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal, submit a CV along with a Personal Statement highlighting:

• Why you’d love to become an Apprentice Administrator at Midland Heart
• The qualities you have that make you stand out from the crowd
• The skills and experience you’re hoping to develop if you're successful.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.