Delivery Coordinator

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Are you able to manage multiple priorities whilst delivering great service for our customers? Are you able to engage and manage stakeholders effectively? Do you enjoy a fast-paced and varied workload? If yes, join our In-House Maintenance team as a Delivery Coordinator.

You’ll work closely with our In-house Maintenance teams, as well as colleagues across Midland Heart, to drive the smooth running of maintenance operations ran out of Booth Street, ensuring KPI’s are met.

You’ll deliver excellent administrative support including the processing of orders, invoices, expenses and other contractual documentation. You’ll be assisting in the production of regular team reporting using Excel, providing meeting support through minute taking and taking ownership of facilities on-site. Importantly, you’ll be the first point of contact for fleet management queries – from basic diagnostics, to accident management and vehicle risk assessments, you’ll ensure our fleet of 126 vehicles is running effectively.

We have two full-time permanent positions available, working 39 hours a week, Monday to Friday, with some flexibility around start and finish times. This is a great opportunity to join a well-respected team at the forefront of driving operational excellence across our In-House Maintenance teams.

Our ideal candidate? You’ll strive under pressure, managing a large and varied workload with competing priorities and deadlines with ease. You’ll be able to demonstrate excellent administration skills accompanied with some basic technical knowledge of domestic repairs/maintenance and fleet management. Importantly, you’ll have great stakeholder manager skills, as you’ll be communicating with Multi-skilled Trade Operatives, operational managers and tenants. Finally, you’ll be IT savvy with experience of using Microsoft Packages (Word, Excel, Outlook and Teams), with the ability to learn inhouse systems.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

Please be advised that suitable candidates will be invited to an assessment shortly after applying and we reserve the right to cease recruitment activity prior to the adverted closing date, should an appointment be made.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.