Training & Development Specialist

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Are you an experienced training and development professional seeking an opportunity to join a high-performing Talent function that aims to be a thought leader, both in and out of our sector? Want to take ownership for designing and delivering development packages that’ll make a real positive difference to the experience of our colleagues and customers alike? 

As a Training & Development Specialist, your main focus will be the design, delivery and assessment of colleague development packages that upskill and empower our colleagues to deliver a truly brilliant service to our customers. You’ll provide continuing development and support for our frontline, customer facing colleagues; facilitating induction training for new colleagues and ensuring the on-going development of existing colleagues through training and coaching.

Importantly you’ll support the evaluation of development programmes and their impact on the behaviours and performance of our colleagues; seeing the positive influence of your work spread across our organisation. 

Our ideal candidate? You’ll be experienced in designing and delivering creative and engaging digital and classroom-based learning and development packages, tailored to meet the needs of a diverse organisation. Importantly, you’ll demonstrate excellent communication and stakeholder management abilities; with a talent for engaging colleagues not just through your delivery of training, but also in its design and development. You’ll also be passionate about your own career development, with a genuine desire to support and broaden you experience in our wider Talent function.  

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile and “Apply now” to access our application form. As delivering informative and engaging training via video call and in the “classroom” is a key part of this role, we’d like to see you in action. That’s why, in addition to your CV, we’d like you to upload a video of yourself (60 seconds max) which teaches us a skill and gives us a taste of your communication skills and ability to engage an audience.

Applications close at midnight on Sunday 9th December 2022.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.