Scheme Manager - Retirement Living

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Midland Heart has an exciting opportunity for a Scheme Manager to join our Older People Services on a 30 hours per week, permanent basis. The role is based at our Sandby Court mutually owned Retirement Living Scheme in Chilwell, Nottinghamshire (NG9 5ER).

Working as the face of Midland Heart at the scheme, you’ll be responsible for carrying out a range of tasks to support and deliver a brilliant Housing Management service – building strong working relationships with our customer to ensures their well-being of and the efficient running of the scheme.

You will be responsible for management and regulatory compliance of the scheme on a day-to-day basis, ensuring the security of the buildings, dealing with emergencies and working with internal colleagues and external partners to ensure maintenance and repairs are undertaken. As part of your duties, you will also assist and monitor the general welfare of residents and promote their safety, independence and happiness.

We’re looking for people who:

• Have previous experience managing client groups such as the elderly, retired or vulnerable.
• Have a passion and enthusiasm for delivering quality services to vulnerable people.
• Are able to provide a high-quality service to all customers in line with regulatory, contractual and internal policies and procedures.
• Strong verbal, written & IT communication skills.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Click "Candidate Information" below for a full Role Profile. To apply, please register on our candidate portal and submit a comprehensive CV, alongside a cover letter of no more than two pages, clearly explaining how you meet the requirements of this role.

Applications close at midnight on Sunday 26th September 2021 however, please be advised that we reserve the right to close applications before this date dependent on volume received.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.