Senior Independent Living Officer


Firsbrook House, Firsbrook Close, Wolverhampton , WV6 0UD


£27,237 per annum


39 hours per week

Contract Type:

Full Time, Permanent

Closing date:


The Role

We’ve got an exciting opportunity for an Senior Independent Living Officer role to join our team based at our Firsbrook House service in Wolverhampton, providing supervisory support to the team and ensuring an excellent service is delivered and maintained.

Firsbrook House is a supported housing service for individuals with enduring Mental Health conditions, providing re-enablement support to encourage them to move towards independent living.

As a Senior Independent Living Officer, you will work as part of a friendly and highly professional team with responsibility for providing the very best housing-related support to the individuals within the service. You will be working with them to develop the skills they will need to successfully maintain independent living and sustain a tenancy effectively. You will be responsible for overseeing housing management checks, managing concerns, ensuring safeguarding incidents are handled effectively.

You’ll participate on the on-call rota and support the service if needed on occasional evenings or weekends.

Our ideal candidate? It goes without saying that you’ll be a people person with the passion, drive and enthusiasm for delivering quality services to vulnerable people. You will have knowledge the welfare benefits system and issues relating to homelessness, with demonstrable experience of providing housing related support to customers with achieving effective outcomes. You will have a desire to help others and to see them succeed, and be capable of pulling out all the stops to make that happen. You will be able to work with others in a fair and assertive manner, using your excellent communication skills, with a solution-focussed outlook.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we are here to develop your potential.

To apply, submit a CV and a cover letter with details of the skills you have to do this role. Closing date is Sunday 7th June 2020.

We may close the advert earlier should we receive a high volume of applications. 

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.