Housing Support Officer


Rolfe House, 69 Rolfe Street, Smethwick, Sandwell, B66 2AR


£18,036 per annum


32 hours per week

Contract Type:

Full Time, Permanent

Closing date:


The Role

We’re looking for a committed and enthusiastic Housing Support Officer to join our Supported Living service, Rolfe House in Birmingham.

Reporting to the Services Manager, you’ll be providing support to our customers so they can support themselves and successfully live independently and maintain this overtime.  You’ll be providing guidance on a range of areas, including tenancy, welfare and employment, and signposting customers to internal and external support available. You’ll play a key role in interacting with our customers and communicating effectively.

You will be working an average of 32 hours a week on a rota that will require you to do regular weekend and evening work.

You’ll have experience in a housing management environment, including working with socially excluded groups. You’ll be able to demonstrate your knowledge of health and safety within supported living. You’ll have excellent communication skills and be able to work with a range of customers and stakeholders, whilst balancing your workload effectively.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.  Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Applying is easy – simply register on our website, submit a CV and cover letter, telling us the skills you have to do this role successfully.

The deadline for applications is 10th December 2019.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.