Scheme Manager

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Midland Heart has an exciting opportunity for a Scheme Manager to join our Older People Services at Lydon Court & Fernleigh Court in the Solihull/Birmingham area, for 30 hours per week.

As a Scheme Manager you are responsible for carrying out a range of tasks to support and deliver excellence in our Housing Management services that ensures the daily well-being of residents and the efficient running of the scheme.

You will be responsible for management and regulatory compliance of the scheme on a day-to-day basis, ensuring the security of the buildings, dealing with emergencies and ensuring maintenance and repairs are undertaken. As part of your duties, you will assist and monitor the general welfare of residents and promote their safety, independence and happiness.

We are looking for people who:

Have previous experience managing client groups such as the elderly, retired or vulnerable

Have a passion and enthusiasm for delivering quality services to vulnerable people.

Are able to provide a high quality service to all customers in line with regulatory, contractual and internal policies and procedures.

Have good verbal, written & IT communication skills are essential

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? To apply, please register on our candidate portal and submit a comprehensive CV alongside a cover letter of no more than two pages, clearly explaining how you meet the requirements of this role.

To apply, submit a CV and a cover letter with details of the skills you have to do this role. Closing date is the 12th January 2020.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.