Quality & Outcomes Manager

Closing date
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Job Type - Social Care

Contract Type - Permanent, Full Time

Location - Central Birmingham, B15 1LZ

Salary - 35,282 per annum

Hours - 35 hours per week

We’re seeking a Quality & Outcomes Manager, with excellent knowledge of CQC and Supporting People regulations, to contribute to our delivering a high quality, legally compliant care & support offering. You’ll be responsible for implementing an internal quality assurance framework for registered services which meets CQC, Supporting People, HCA and other regulatory standards – conducting regular inspections and audits of services and working with managers to improve quality assurance and identify service improvements. You’ll also coordinate the CQC registration of all services and ensure registration is maintained. 

Our ideal candidate? A knowledge of care related legislation, Supporting People and CQC regulations (including those relating to providing personal care services to people in their own homes) and inspection framework is essential, as is direct experience of auditing and inspecting care services to identify areas of risk.  You’ll also be a real people person, with the ability to engage, educate and work closely with others to highlight and implement service improvements.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested in Applying? Please register on our candidate portal and submit a comprehensive CV, alongside a covering letter of no more than two pages which highlights your career achievements and suitability for the role.

Applications close on midnight 26th March 2019. Assessments are scheduled for 5th April 2019 so please keep this date free for now!