Housing & Support Officer

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Seeking a challenging yet fulfilling role? If so we have an exciting opportunity for a Housing & Support Officer to join our Rolfe House Support Living Scheme based in Smethwick. Rolfe House F serves people aged 18-64 years old in housing need, who are willing to engage with employment, education and training opportunities whilst living at the scheme.

As a Housing & Support Officer you’ll work as part of a friendly and highly professional team to provide a safe and supportive environment for our customers, with the aim of equipping them with the skills they require to move on and successfully maintain independent living. You will assist in the delivery of customer specific packages by conducting risk and needs assessments, planning and delivering support, as well monitoring and recording progress through frequent support meetings and reviews. 

Our ideal candidate? You'll have experience of delivering positive outcomes for socially excluded individuals with housing needs. We're looking for enthusiastic, flexible and dedicated individuals who are able to work on their own initiative and willing to work shifts and cover rota as needed. Key to this role is a people focused approach, with the ability to communicate with people from diverse backgrounds effectively and diffuse any given situation.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? To apply, please register on our candidate portal and submit a comprehensive CV setting out your career history with a cover letter of no more than two pages, clearly explaining how you think you meet the requirements of this role and demonstrating your career achievements.

Applications close at midnight on midnight on Thursday 28th March 2019. Please be advised that we may close applications early should the need arise.