Head of IT Service Delivery

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We have an exciting opportunity for a senior IT professional to join Midland Heart as Head of IT Service Delivery. This dynamic role is to lead the strategic planning, development, management and delivery of all aspects of a professional infrastructure, security and service delivery function that enables Midland Heart to achieve its business objectives.

It goes without saying that you will be an experienced IT leader who connects with our purpose and mission. Working closely with the Director of IT you will lead, direct and develop the infrastructure, security and service delivery teams and their capability, ensuring that IT services are professional and approachable, embedded and integrated into the wider business.

The ability to lead your team to success is essential. Engaging the team and inspiring them to deliver a first-class service will be key to the role

Who are we?  Midland Heart is one of the leading UK housing businesses providing support to help people to live independently. Founded in 1925 we deliver housing and support by providing 33,000 high quality affordable homes to over 70,000 customers across 55 local authority areas. We have a new corporate strategy and plan to take us to 2020 and beyond; we are ambitious and confident about our future.

Our ideal candidate will have some knowledge of our sector but that’s not essential.  More important to us is that you are ambitious about the value a highly functioning IT Department can add to a business; and have proven experience of delivering this.  You will be willing to push the boundaries to get us to think differently and be able to engage and influence stakeholders at all levels.  A willingness and ability to work collaboratively across our business is essential.

What can we offer you? We are a flexible employer, focussed on outputs, outcomes and value for money. Based at our Bath Row office in the centre of Birmingham, this role is offered on a permanent basis with a salary of £67,858 per annum. Alongside a generous leave entitlement, you will have access to a range of voluntary and salary sacrifice benefits, including generous pension arrangements, and regular tailored training & personal development plans.

If you feel you meet the brief, we’d love to hear from you.  For a confidential discussion you are able to contact Kathryn Downs, Director of IT on 0845 850 1020 ext. 6326.

Closing date for receipt of completed applications is 4pm on Friday 1st December 2017.

First stage assessments will take place on 13th & 14th December 2017.

Recruitment Agencies please note that we do not accept speculative CVs and should one be submitted we will assume the candidate is our own