Technical Services Analyst
Bath Row, Birmingham
£30,785 per annum (Full Time Equivalent)
35 Hours per Week (Full Time)
Permanent
02/07/2017
This vacancy has now expired, and is not accepting any new applications.
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The Role
We have a great opportunity for an experienced support analyst with excellent diagnostic and problem solving skills to join our IT department at Bath Row, Birmingham.
The ideal candidate will have previous experience in resolving issues regarding hardware, software and applications following ITIL best practice, and excellent customer service skills, working in a busy and fast paced environment. You will be responsible for ensuring that all requests received for service and incidents are dealt with in a timely and professional manner.
If you have a strong background in resolving first line IT issues with a desire to deliver an excellent service to customers, then we would like to hear from you.
In return we offer:
- A competitive salary which is regularly reviewed and benchmarked with the market
- 25 days holidays plus bank holidays
- Company pension
- Childcare vouchers
- Shopping & leisure discounts
- Cycle to work scheme
- Regular tailored training & personal development plans
If you are a disabled candidate and require a hard copy pack or a different format, for example large print, please contact the HR department on 0845 850 1020 ext 6257.
Please do read the role profile before you begin your application. CVs will not be considered, so please complete the application form in full.
We have the right to close this vacancy before the advertised date if deemed necessary.