Receptionist/ Admin Assistant

Location:

Firsbrook House, Wolverhampton

Salary:

£14,870 per annum (Full Time Equivalent)

Hours:

15 Hours Per Week

Contract Type:

Permanent

Closing date:

09/04/2017

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities


The Role

At Midland Heart we believe that every customer should be able to live in an environment where they feel safe, are empowered, and in which where appropriate their care and support needs are met. The receptionist/admin plays a vital role in establishing our commitment to customer care; as a first point of contact for all visitors; customers and telephone queries to the service.

Do you have the passion to deliver an excellent customer experience?

We have a fantastic opportunity for a Receptionist/ Admin Assistant to join our inclusion service in Wolverhampton.

We are looking for you if you:

Have the ability to communicate respectfully and appropriately with customers, and outside professionals.

Can take ownership, offering excellent customer service and exceeding the customer’s expectations.

Have some knowledge understanding of the needs of people who experience mental health issues.

 

What are the benefits?

  • A competitive salary which is regularly reviewed and benchmarked with the market
  • 25 days’ holidays plus bank holidays rising to 30 days after qualifying period
  • Company pension
  • Childcare vouchers
  • Shopping & leisure discounts
  • Cycle to work scheme
  • Regular tailored training & personal development plans


If you have a disability and require a hard copy pack or a different format, for example large print, please contact the HR department on 08458501020 EXT 5940


Midland Heart aspires to be a digital organisation that minimises its impact on the environment. Wherever possible, we will conduct transactions digitally rather than by paper and ask that current and future employees share this commitment. Where required, we will support colleagues to be digitally enabled.